What is the new Data Protection Regulation?
It is a new European regulation. This regulation unifies confidentiality criteria and personal data processing at a community level and adapts its management to the new digital environments, such as the Internet and mobile applications. In this way, you will have more control over your data.
When will the new regulation be applicable?
The European Union approved the Regulation in 2016. The Member States must apply it from May 25, 2018.
What changes will it mean for you?
The European regulations add new rights to those contained in the current Spanish regulations. For this reason, we must update information at your disposal on our company’s data protection measures. We will also request your authorization to process your data in some new cases. In this way, we will be able to offer you a service more adapted to your needs.
What measures have we taken to ensure the confidentiality, integrity and security of your data?
We have established a series of confidentiality agreements with all our suppliers, staff and collaborators;
We have a specialized consultancy that will not only assist us permanently in this matter but will also carry out periodic controls to ensure the correct compliance with these regulations;
We have established a series of computer security measures that will protect us from possible external attacks;
We have reviewed all our documentation so that it is adequate according to the new regulations;
We have evaluated the impact that our procedures may have on the protection of your personal data;
We have trained our staff so that we can all act in a diligent and ethical manner, complying with all the requirements set forth in the new regulations.
All users who access our website will be able to see all of its contents without having to provide any personal information. Your personal data will only be collected when you voluntarily fill in our form(s). In this case, the user guarantees the authenticity, accuracy and veracity of the information provided, committing himself to keep the personal data updated so that they respond, at all times, to his real situation. The user will be solely responsible for any false or inaccurate statements and the damages that they may cause. By means of this form of communication you expressly accept to receive periodic communications only from the entity, which will keep the personal data it receives from users through the website in total secrecy, guaranteeing its confidentiality, and will adopt the necessary technical measures to avoid any alteration, loss, misuse, or unauthorized access to this data.
Likewise, we inform you that all the data provided through electronic forms and/or by e-mail are strictly necessary for the correct identification of the sender. This information will be treated with strict confidentiality and with the only purpose of managing requests for information or quotes. You are informed and give your full consent to use your data for activities related to the corporate purpose of the entity.
How we use your data
We may use your personal data in the following ways: the information you provide may help us make decisions, respond to requests, improve services, identify new needs, generate promotions, understand your expectations and provide better service. We may also use your data for the following purposes.
Specific reason: If you provide your personal data for a specific purpose, we will use it for the purpose for which it was provided. For example, if you contact us by e-mail, we will use the personal data you provide to answer your question or solve the problem, and we will respond to the e-mail address from which the message was sent.
Internal purposes. We may use your personal information for internal purposes, such as to rely on it to improve the content and functionality of the services, to better understand our customers’ needs, to improve services, to protect, identify or address fraudulent activity, to enforce our terms of service, to manage your account and provide customer service, and generally to manage the services and our business, among others.
Business Communications. As long as we have your express consent (which will be obtained through an exclusive box present in our forms), we will be able to use your personal data to contact you in the future to carry out commercial actions that may be of your interest, always related to the products and/or services offered by the company. In any case, you will always have the option to “stop receiving” these emails at the bottom of such messages or notify us by sending an email to the following address: firstname.lastname@example.org
How we store your data
The consent of the interested party, according to what is stated in the data protection regulations, is a free communication by the interested party by which he accepts that his data will be treated, for a specific purpose, under certain conditions, of which he must be previously informed.
Can you modify your consent at any time?
Of course you can. The information of the treatments that you have consented will always be accessible. You will be able to modify it whenever you want through our e-mail.
You can also unsubscribe from our database at any time by sending an email to: email@example.com
DATA PROTECTION RIGHTS
Users may address a written communication to the registered office of THE COMPANY or to the e-mail address indicated in the heading of this Legal Notice, including in both cases a photocopy of their ID card or another similar identification document, to request the exercise of the following rights:
Right to request access to personal data: you may ask us if we are processing your data;
Right to request rectification (in case they are incorrect) or deletion (when the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed).
Right to request the limitation or cancellation of their treatment, in which case they will only be kept by us for the exercise or defense of claims;
Right to object to processing: We will stop processing the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims have to be further processed;
Right to the portability of the data: in case you want your data to be treated by another firm, we will provide the portability of your data to any other company you indicate in a structured, intelligible and automated format.
These rights are very personal and will be exercised by the interested party, with no other limitations than those provided by the applicable legislation. However, the legal representative of the interested user may act when the latter is in a situation of incapacity or minority that makes the personal exercise of the same impossible. The exercise of their rights will be made effective by the File Manager within ten days of receipt of the application. In the event that the Responsible for the File considers that it is not appropriate to accede to the request, it will inform him/her of the reasons and within the period of time indicated in this section. In the cases in which, being appropriate the cancellation of the data, it is not possible its physical extinction, as much by technical reasons as by cause of the used computer science support, we will come the blockade of such with the purpose of preventing its use, until its complete elimination of the information systems. Claim before the Control Authority. If you consider that there is a problem with the way in which we are handling your data, you can direct your claims to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain. (www.agpd.es)
Social Networks are part of the daily life of many Internet users, and for them we have created different profiles of our company in them.
The COMPANY informs that through its social networks will be published events, competitions, acts, programs or any other type of advertising information about the activities that develops, accepting the user to be a recipient of such information by the mere fact of becoming our “friend” or follower “in the social network that corresponds.
All the users have the opportunity to join the pages or groups that we have in different social networks and to stop receiving this information in their profiles of the social networks, you will have to stop following the COMPANY in the same ones.
However, you must take into account that to register in a social network, a user has to accept the contractual relationship in the environment of the social network that corresponds, and be in accordance with their privacy policies, so we recommend that you read carefully their conditions of use and privacy policies, and make sure to configure your preferences in terms of data processing.
Our business activity is not based on the sale of your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. Nor will we disclose to third parties any personal information about you without your consent, except as required by law (for example) in the case of a subpoena or request from a government agency, or if we believe in good faith that such action is necessary to: a) conform to a legal obligation; b) protect or defend our rights, interests, or property, or those of a third party; c) prevent or investigate potential wrongdoing in connection with the Services; d) act in urgent circumstances to protect your personal safety; or e) protect against legal liability. In some cases, we rely on the cooperation of certain third party service providers who have access to your personal data and who process such data on our behalf and for our account as a result of their provision of services. Specifically, and by way of illustration and not limitation, the aforementioned providers perform their services in the following sectors: legal, tax, accounting and labor advice, multidisciplinary professional service companies, computer service providers, physical security companies, messaging service providers, infrastructure management and maintenance companies and call center service companies. All these providers have signed a confidentiality agreement with us and have demonstrated their compliance with these regulations.
INTERNATIONAL DATA TRANSFER
We do not transfer any personal data to a third country or international organization.
6.- DATA CONSERVATION PERIOD
Your data will be stored for the time necessary to facilitate your navigation on our website and access to its contents. Once this purpose has been fulfilled, your data will be kept for a maximum period of 3 years, remaining at the exclusive disposal of Judges and Courts, the Public Prosecutor’s Office or the competent Public Administrations, in particular the data protection authorities, for the attention of possible liabilities arising from the processing, during the period of prescription.
The reproduction, distribution and public communication of all or part of the contents of this website is expressly prohibited without the express permission of the owner. The owner reserves the right to modify any type of information that may appear on the website, without there being any obligation to inform users of these obligations, it being understood that publication on the owner’s website is sufficient.
© All rights reserved: ANABEL ESTRELLA